Shipping policy

SHIPPING & DELIVERY POLICY

Last updated February 28, 2022

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read
alongside our main Terms: https://facegemlondon.com/pages/terms-of-service.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply
to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and
will be responsible for shipping your products.

Delivery Method	Estimated Time	Price
Express Tracked Delivery	2-4 Working Days	£4.99
FREE Express Delivery over £30.00	2-4 Working Days	FREE
Next day 1pm guaranteed tracked	1-2 Working Days	£9.90

Delivery Method	Estimated Time	Price
Express Delivery	3-5 Working Days	£14.90
Free Express Delivery	3-5 Working Days	Over £50.00

USA

Delivery Method	Estimated Time	Price
Express Shipping	1-4 Working Days	£9.90
Free Express Shipping	1-4 Working Days	Over £50

REPUBLIC OF IRELAND

Delivery Method	Estimated Time	Price
Standard Delivery Tracked	2-4 Working Days	£14.90
Free Standard Delivery	2-4 Working Days	Over £50.00

AUSTRALIA

Delivery Method	Estimated Time	Price
Express Shipping	4-7 Working Days	£14.90
Free Express Shipping	4-7 Working Days	Over £50

CANADA

Delivery Method	Estimated Time	Price
Express Shipping	4-7 Working Days	£14.90
Free Express Shipping	4-7 Working Days	Over £50

REST OF WORLD

Delivery Method	Estimated Time	Price
Express Delivery	3-7 Working Days	£14.90
Free Express Shipping	3-7 Working Days	Over £50

DO YOU DELIVER INTERNATIONALLY?

We offer worldwide shipping. Free standard shipping is valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries
and you may be subject to additional taxes and duties over which we have no control. If such cases apply,
you are responsible for complying with the laws applicable to the country where you live and will be
responsible for any such additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to
our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy:
https://facegemlondon.com/policies/refund-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
- Phone (Toll free): +44 7887 959580
- Email: info@facegemlondon.com